KARELEX.com will not be responsible for any incorrect fund transfer/voucher issuance against returns arising due to erroneous input by the customers. The customer takes the complete responsibility of the accuracy of the information provided.Refund will be issued only after the product is received at our warehouse.Prepaid refund will be initiated within 2 working days of receiving the product. It may take 5-7 business days to reflect in your bank account.